Refund & Cancellation policy

Thank you for choosing [Pearlsonline]. We aim to provide a seamless shopping experience. Please review our Refund & cancellation policy below:

Refund Policy

Eligibility for Refunds

We don’t have return or exchange option. We will give a refund only:
• If the products got damaged at the time of

NOTE :

You should contact us at the date of delivery to claim the refund. Unboxing video of the package or photo of the damaged product is required for Refund. Refund will be Issued only if you contact us on the same day of delivery.
• For missing items.
• For the wrong items delivered.

Cancellation policy:

1.Cancellation Time Frame:

• Customers can cancel their order within a strict 6-hour window from the time of order placement. No cancellations will be accepted after this period.

2.Cancellation Procedure:

• To cancel an order, customers must [insert cancellation process, e.g., contact our customer support team whatsapp 9345241335.

3.Refund Eligibility:

• Refunds will only be issued for orders cancelled within the specified 6-hour time frame. If the order has been packed or processed within this period, a refund may not be possible.

4.Refund Process:

• The refund amount will be credited back to your account within 5-7 working days from the date of cancellation.

5.Non-Cancellable Items:

• Some products or services may be noncancellable, especially if the order has already been processed or shipped.

Changes to the Refund & Cancellation Policy

We reserve the right to update and modify our shipping and refund policy.

Contact Information:

If you have any questions or concerns about our cancellation policy, please contact us at [9345241335].